Job Openings | USDM Careers

Account Manager--Remote Based--West Coast
Santa Barbara, CA

This position is responsible for providing account management and prospecting to US Data Management (USDM) leaders and associates. This position identifies new opportunities with existing and new accounts.  The individual will be familiar with common challenges in the life science industry to be able to determine client pain points.  Creativity, business understanding, and personal organization are required.
•    Developing and accomplishing a region sales plan across multiple accounts.
•    Meeting or exceeding monthly or annual targets.
•    Identifying decision makers amongst the targeted leads in order to move the sales process.
•    Maintaining and expanding the database of prospects of the organization.
•    Developing Statements of Work and coordinating operations input to deliver proposals on time.
•    Responding/coordinating response to RFPs.
•    Handling cancellations or changes in sales order and communicating the changes with the related departments.
•    Coordinating with operations for status on projects to ensure commitment to clients is met.
•    Following up on extensions / change orders and ensuring that opportunities are correctly documented in CRM (
•    Collating and consolidating report on monthly sales performance.
•    Providing effective sales presentations to clients.
•    Emphasizing service features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms.
•    Capturing of appointments, calls, advances in CRM.
•    Attending industry conferences to develop industry expertise and to build network.

Skills and Specifications
•    Able to work in fast-paced, self-directed entrepreneurial environment.
•    Exceptional verbal and written communication skills.
•    Highly proficient level computer skills including Ms Word, PowerPoint, Excel and Outlook.
•    Excellent telephone sales personality skills.
•    Should be expert in CRM software (e.g.
•    Prominent organization and presentation skills.
•    Excellent time management skills.
•    Highly energetic and self-starter.
•    Decision-making, problem resolution and creative thinking skills.
•    Able to multi-task the activities with shifting priorities.
•    Should be honest, assertive and systematic.

Education and Qualifications
•    Diploma in Marketing or Business or Science related field.
•    Relevant training in Inside sales.


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